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Terms of Service

Effective Date: January 1, 2026 · Last Updated: June 2026

1. Agreement to Terms

By accessing or using DentalUnlock ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. These terms apply to all visitors, users, and others who access the Service.

2. Description of Service

DentalUnlock is a platform for dental professionals that provides: (a) AI-powered analysis of dental employment contracts, including informational summaries, grade assessments, market comparisons, and suggested negotiation language; (b) compensation benchmarks and salary data aggregated from public job listings; (c) student-loan planning tools and educational content; and (d) dental malpractice insurance comparison and placement services, described in Section 6 below. The Service is designed to help licensed dental professionals better understand the terms of contracts they have received and the insurance and financial decisions of their careers.

3. Not Legal Advice

THE SERVICE DOES NOT PROVIDE LEGAL ADVICE. DentalUnlock is not a law firm. No attorney-client relationship is formed by using the Service. All analysis, grades, recommendations, and suggested language are generated by artificial intelligence for informational and educational purposes only. You should consult a licensed attorney before signing, negotiating, or making decisions based on any employment contract.

4. Negotiation Discussion Points, Scripts, and Email Templates

The Service generates negotiation discussion points, talking point scripts, email templates, and contract markup documents (collectively, "Negotiation Materials"). These Negotiation Materials are AI-generated educational tools intended to help you prepare for your own conversations with employers. They are NOT legal documents, NOT drafted by an attorney, and should NOT be submitted directly to an employer as-is. You are solely responsible for reviewing, personalizing, and deciding whether and how to use any Negotiation Materials. DentalUnlock is not your representative and does not negotiate on your behalf. The discussion points identify terms that differ from market norms based on analysis of dental employment contracts — they do not constitute legal opinions on enforceability, validity, or legal effect of any contract term. For significant contract changes, we recommend consulting a licensed attorney in your state.

5. Not Financial Advice

Salary comparisons, compensation benchmarks, student-loan calculations, and market data provided through the Service are for informational purposes only and do not constitute financial advice. Compensation data is aggregated from publicly available job postings and may not reflect current market conditions in your specific area or specialty.

6. Insurance Services

DentalUnlock is an appointed insurance producer placing dental malpractice coverage across multiple A-rated carriers (Maryland resident producer license #3004201970). When you use our malpractice comparison tools: (a) any premium figures shown before a carrier returns a quote are ESTIMATES based on industry rate data and the profile you provide — they are not quotes, not offers of insurance, and not a guarantee of any rate; (b) final premium, eligibility, and policy terms are determined solely by the insurance carrier's underwriting and become binding only at policy issuance; (c) nothing on the Service is a binder of coverage — you are not insured through us until a carrier issues a policy; (d) when you submit an insurance application through the Service, you authorize DentalUnlock and its licensed placement partners to submit your application and supporting information to insurance carriers for the purpose of obtaining quotes and placing coverage on your behalf; (e) DentalUnlock is compensated by insurance carriers through standard commissions — your premium is the same whether you purchase through us or directly from the carrier; (f) you are responsible for the truth and completeness of every answer on an insurance application — knowingly false or incomplete answers can void a policy and may constitute insurance fraud under state law.

7. Electronic Signatures and Records

Portions of the Service, including insurance applications, allow you to sign documents electronically. By signing electronically (whether drawn, typed, or otherwise), you agree that your electronic signature is the legal equivalent of your handwritten signature, that you intend to be bound by the document you sign, and that you consent to receive records, disclosures, and communications related to the Service electronically (by email or within the Service). You may request paper copies of insurance documents, or withdraw consent to electronic records for future transactions, by emailing [email protected] — withdrawing consent may limit our ability to provide certain features.

8. Document Processing & Privacy

When you upload an employment contract for analysis: (a) your file is processed by AI models operated by Anthropic, Inc.; (b) your contract file is deleted from our systems immediately after analysis is complete — we do not retain the original document; (c) we retain only your overall grade, extracted key terms (in anonymized form), and your geographic region for aggregate benchmarking. When you upload an insurance document (such as a policy declarations page) or submit an insurance application, we retain the document and your application information as needed to shop and service your coverage and as required by insurance record-keeping laws. We do not sell your data. See our Privacy Policy for full details.

9. Payments & Refunds

Paid analyses are charged at the time of purchase. Due to the immediate nature of AI-generated reports, all sales are final. If the Service fails to deliver a report due to a technical error on our end, we will provide a replacement analysis at no additional charge. Refund requests for other reasons are evaluated on a case-by-case basis. Contact [email protected].

10. Acceptable Use

You agree not to: (a) upload documents unrelated to the intended use of the Service (dental employment agreements for contract analysis; your own insurance policy documents and declarations pages for insurance services); (b) attempt to extract, scrape, or systematically collect data from the Service; (c) use the Service for any unlawful purpose; (d) impersonate any person or entity, misrepresent your affiliation, or submit insurance information on behalf of another person without authority; (e) reverse engineer, decompile, or attempt to extract the source code of the Service.

11. Intellectual Property

The DentalUnlock platform, including its design, AI prompts, scoring methodology, and report format, is proprietary to DentalUnlock. Your contract documents and the analysis reports generated for you remain yours. We do not claim ownership of your uploaded content.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT AI-GENERATED ANALYSIS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE. AI systems can make mistakes — always verify important decisions with qualified professionals.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DENTALUNLOCK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON ANY AI-GENERATED ANALYSIS. OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ANALYSIS AT ISSUE. Nothing in this section limits the duties owed to you under applicable insurance law in connection with coverage actually placed through DentalUnlock.

14. Indemnification

You agree to indemnify, defend, and hold harmless DentalUnlock and its officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service or any Negotiation Materials; (b) your communications with employers, practices, or third parties based on or informed by analysis provided through the Service; (c) inaccurate or incomplete information you provide on an insurance application; (d) your breach of these Terms; or (e) your violation of any applicable law or the rights of any third party.

15. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be conducted in the State of Maryland. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may award the same remedies as a court, including injunctive relief and attorneys' fees. Judgment on the arbitration award may be entered in any court of competent jurisdiction. This section does not limit your right to file a complaint with your state insurance regulator regarding insurance services.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. Material changes will be communicated via email to registered users.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles.

18. Contact

Questions about these Terms? Contact us at [email protected].