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Terms of Service

Effective Date: January 1, 2026 · Last Updated: March 2026

1. Agreement to Terms

By accessing or using DentalUnlock ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. These terms apply to all visitors, users, and others who access the Service.

2. Description of Service

DentalUnlock is an AI-powered platform that analyzes dental employment contracts and provides informational summaries, grade assessments, market comparisons, and suggested negotiation language. The Service is designed to help licensed dental professionals better understand the terms of contracts they have received.

3. Not Legal Advice

THE SERVICE DOES NOT PROVIDE LEGAL ADVICE. DentalUnlock is not a law firm. No attorney-client relationship is formed by using the Service. All analysis, grades, recommendations, and suggested language are generated by artificial intelligence for informational and educational purposes only. You should consult a licensed attorney before signing, negotiating, or making decisions based on any employment contract.

4. Negotiation Discussion Points, Scripts, and Email Templates

The Service generates negotiation discussion points, talking point scripts, email templates, and contract markup documents (collectively, "Negotiation Materials"). These Negotiation Materials are AI-generated educational tools intended to help you prepare for your own conversations with employers. They are NOT legal documents, NOT drafted by an attorney, and should NOT be submitted directly to an employer as-is. You are solely responsible for reviewing, personalizing, and deciding whether and how to use any Negotiation Materials. DentalUnlock is not your representative and does not negotiate on your behalf. The discussion points identify terms that differ from market norms based on analysis of dental employment contracts — they do not constitute legal opinions on enforceability, validity, or legal effect of any contract term. For significant contract changes, we recommend consulting a licensed attorney in your state.

5. Not Financial Advice

Salary comparisons, compensation benchmarks, and market data provided through the Service are for informational purposes only and do not constitute financial advice. Compensation data is aggregated from publicly available job postings and may not reflect current market conditions in your specific area or specialty.

6. Eligibility

You must be at least 18 years of age and a licensed or credentialed dental professional (or student enrolled in an accredited dental program) to use the Service. By using the Service, you represent that you meet these requirements.

7. Contract File Processing & Privacy

When you upload a contract for analysis: (a) your file is processed by AI models operated by Anthropic, Inc.; (b) your contract file is deleted from our systems immediately after analysis is complete — we do not retain the original document; (c) we retain only your overall grade, extracted key terms (in anonymized form), and your geographic region for aggregate benchmarking. We do not sell your data. See our Privacy Policy for full details.

8. Payments & Refunds

Paid analyses are charged at the time of purchase. Due to the immediate nature of AI-generated reports, all sales are final. If the Service fails to deliver a report due to a technical error on our end, we will provide a replacement analysis at no additional charge. Refund requests for other reasons are evaluated on a case-by-case basis. Contact [email protected].

9. Acceptable Use

You agree not to: (a) upload contracts or documents that are not dental employment agreements or otherwise unrelated to the intended use of the Service; (b) attempt to extract, scrape, or systematically collect data from the Service; (c) use the Service for any unlawful purpose; (d) impersonate any person or entity or misrepresent your affiliation; (e) reverse engineer, decompile, or attempt to extract the source code of the Service.

10. Intellectual Property

The DentalUnlock platform, including its design, AI prompts, scoring methodology, and report format, is proprietary to DentalUnlock. Your contract documents and the analysis reports generated for you remain yours. We do not claim ownership of your uploaded content.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT AI-GENERATED ANALYSIS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE. AI systems can make mistakes — always verify important decisions with qualified professionals.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DENTALUNLOCK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON ANY AI-GENERATED ANALYSIS. OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ANALYSIS AT ISSUE.

13. Indemnification

You agree to indemnify, defend, and hold harmless DentalUnlock and its officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service or any Negotiation Materials; (b) your communications with employers, practices, or third parties based on or informed by analysis provided through the Service; (c) your breach of these Terms; or (d) your violation of any applicable law or the rights of any third party.

14. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be conducted in the State of Maryland. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may award the same remedies as a court, including injunctive relief and attorneys' fees. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. Material changes will be communicated via email to registered users.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles.

17. Contact

Questions about these Terms? Contact us at [email protected].